Last updated: May 2026
1. About these terms
By using this website, contacting 5X Therapy or booking an appointment, you agree to these Terms & Conditions. If you do not agree, please do not use the website or services.
2. Services provided
5X Therapy provides information and access to therapy-related services, including psychotherapy, counselling, speech therapy, occupational therapy, psychiatry, assessment, parent support and emotional wellbeing guidance. Service availability may vary depending on practitioner availability, suitability and client needs.
3. Website information is not emergency support
The information on this website is for general guidance and appointment enquiry purposes only. It is not a substitute for urgent medical, psychiatric or emergency support. If you or someone else is at immediate risk of harm, please contact local emergency services or attend the nearest emergency facility.
4. Appointments and bookings
- Appointments may be requested through the website, booking form, phone, email or WhatsApp.
- A booking is confirmed only when acknowledged by 5X Therapy or through the booking system.
- We may need to reschedule appointments due to practitioner availability, clinical suitability or operational reasons.
- Please provide accurate contact details so we can confirm or update your appointment.
5. Cancellations and rescheduling
If you need to cancel or reschedule, please contact us as early as possible. Cancellation, late arrival, missed appointment and refund arrangements may depend on the selected service, practitioner and booking confirmation terms provided at the time of appointment.
6. Client responsibilities
You agree to provide accurate information, attend sessions respectfully, follow agreed appointment procedures and tell your therapist about relevant concerns that may affect care. For children and young people, a parent or guardian may be required to provide consent and relevant background information.
7. Confidentiality
5X Therapy aims to provide confidential, respectful and safe support. Confidentiality may be limited where safeguarding, risk of harm, legal duty or professional requirements apply.
8. Online sessions
Online sessions require a private environment, stable internet connection and appropriate device access. You are responsible for ensuring your chosen location is safe, private and suitable for therapy. Recording sessions is not permitted unless expressly agreed in writing by all relevant parties.
9. Website use
You must not misuse this website, attempt unauthorised access, upload harmful material, copy protected content without permission or use the website in a way that disrupts its operation.
10. Intellectual property
All website content, design elements, text, graphics, branding and layout belong to 5X Therapy or are used with permission. You may not reproduce, copy, modify or distribute website content for commercial use without written consent.
11. Links to third-party websites
This website may include links to third-party platforms such as booking tools, WhatsApp or social media pages. We are not responsible for third-party content, availability, security or privacy practices.
12. Limitation of liability
We aim to keep the website accurate and available, but we cannot guarantee uninterrupted access or error-free content. To the fullest extent permitted by law, 5X Therapy is not responsible for losses arising from website use, reliance on general website information or third-party platform issues.
13. Changes to these terms
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised date.
14. Contact us
For questions about these terms, contact 5X Therapy:
Email: Salma.5xth@gmail.com
Phone: +92 315-799921
Location: Karachi, Sindh
These terms are a professional website template and should be reviewed by a qualified legal adviser before launch.